Patient journeys

The following scenarios illustrate some of the barriers and challenges faced by six typical patients in our system. What follows is a description of their journey in the current state and how that process will be improved through implementation of the WRHA clinical consolidation plan.

Mr. T photo

Mr. T calls 911 with severe abdominal pain and a potential bowel obstruction.

Read about his journey

Mrs. B photo

Mrs. B arrives at Grace Hospital ED with depression and suicidal thoughts, Friday at 7:05 p.m.

Read about her journey

Mr. G photo

Mr. G is an 85 year-old living in the community with symptoms of delirium and mobility issues.

Read about his journey

Mr. F photo

Mr. F is a home care client with osteoarthritis, congestive heart failure and chronic obstructive lung disease.

Read about his journey

Mrs. Q photo

Mrs. Q lives in the community with poorly controlled diabetes.

Read about her journey

Mr. X photo

Mr. X is a 68-year-old presents to SOGH emergency with palpitations and diagnosed with typical atrial flutter.

Read about his journey